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Cookies Policy

This Cookies Policy explains how Venus55 Casino may use cookies and similar technologies when you visit or use our website. It describes what cookies are, the purposes they may serve, and the choices available to you. This policy should be read together with our Privacy Policy and any other applicable website terms.

Venus55 Casino operates under a licence issued by the Curaçao Gaming Authority (CGA). Games are independently certified for RNG integrity and fairness by iTech Labs and BMM Testlabs.

1. What are cookies?

Cookies are small text files that a website may place on your computer, mobile phone, tablet or another internet-connected device. They allow a website to recognise a device, remember selected settings and support certain functions. Cookies may be stored for different periods. Some are deleted when you close your browser, while others may remain on your device until they expire or are removed.

A cookie normally does not identify you by name on its own. However, information collected through cookies may be combined with other information, such as account, device or usage information, where this is permitted and necessary for a stated purpose. Similar technologies may include pixels, tags, software development kits, local storage and other tools that collect or store information about how a website or service is used.

Cookies can be set by Venus55 Casino, or by third-party service providers that support website functions, security, analytics, communications or other services. The use of third-party technologies is subject to the relevant provider's terms and privacy information, as well as any controls available through our website or your device.

2. How cookies may be used

We may use cookies and similar technologies for the following general purposes. The particular cookies used may change over time as the website, services, technical requirements or legal obligations change.

Strictly necessary cookies

These cookies may be required for the website to operate correctly. They can support essential features such as page navigation, secure areas, account access, session management, fraud prevention, security controls and the processing of actions that you request. Because these technologies may be necessary to provide an online service, they may not always be available for opt-out through a preference tool. Disabling them through your browser may affect the operation of the website.

Functionality cookies

Functionality cookies may remember choices you make, such as language, region, display preferences or other settings. They can help provide a more consistent experience and reduce the need to enter the same information repeatedly. If you reject or remove these cookies, some preferences may not be retained and certain features may work differently.

Performance and analytics cookies

These cookies may help us understand how visitors use the website. For example, they may provide information about the pages viewed, links selected, time spent on a page, general device information, traffic sources or technical errors. This information may be used in aggregated or otherwise permitted forms to monitor performance, identify problems, improve content and make the website easier to use. Analytics information is not intended to be used to make decisions about a person in a way that is inconsistent with applicable law.

Security and risk management

Cookies and related technologies may assist with protecting the website, accounts and users from malicious activity, automated abuse, unusual activity, unauthorised access and other security risks. They may help identify repeated attempts to misuse services or investigate incidents. Information collected for these purposes may be retained only for as long as reasonably required for security, legal, operational or dispute-related purposes.

Marketing and advertising technologies

Where permitted, cookies or similar technologies may be used to measure marketing activity, limit repeated advertising, understand whether communications are relevant, or help present information about services. Marketing technologies may be provided by third parties. We do not use cookies to override your choices about gambling or to encourage activity that is inconsistent with responsible gambling principles. Marketing practices remain subject to applicable laws, permissions and our relevant policies.

4. Privacy, retention and updates

Information collected through cookies may include device identifiers, IP address, browser type, operating system, approximate location, pages visited, interactions with website features, session information and technical event data. The information collected will depend on the technology involved and the settings you select. We aim to collect and use information for legitimate, stated purposes and to handle it in accordance with applicable Australian privacy requirements.

We may share cookie-related information with service providers that help operate, secure, analyse or improve the website, or where disclosure is required or permitted by law. Service providers may process information on our behalf and are expected to apply appropriate safeguards. Some providers may operate outside Australia. Further information about the handling of personal information, including possible overseas disclosures and your privacy rights, is available in our Privacy Policy.

Cookie information is retained for no longer than reasonably necessary for the purpose for which it was collected, unless a longer period is required or permitted by law. Retention periods can vary depending on whether information is needed for website functionality, security, analytics, compliance, dispute resolution or record-keeping. We may review and remove information when it is no longer required.

We may update this Cookies Policy from time to time to reflect changes to the website, technologies, business processes, legal requirements or privacy practices. The updated version will be published on this page with a revised effective date where appropriate. You should review this page periodically, particularly if you change your cookie preferences or continue using the website after an update.

If you have questions about this Cookies Policy, the cookies used on the website or the way your information is handled, please use the contact or support options made available on the Venus55 Casino website. Do not include sensitive account credentials or payment information in a general enquiry unless an authorised support process specifically requests it.